Customer Experience (CX) Archives

How Voicebots Work: The Core Components

9 October, 2025 Ori 0 Comments Conversational AI Customer Experience (CX) Voice Automation Voice Technology Voicebot components 12:06 pm

Voicebots are no longer futuristic, they’re reshaping customer interactions right now. But have you ever wondered how they actually work? What powers these smooth, human-like conversations? This blog breaks down the essential pieces of a…

Voice AI for EMI & Loan Collections

7 October, 2025 Ori 0 Comments AI in BFSI Banking (Debt Collection) Contact Center/Call Center Conversational AI Customer Experience (CX) Debt Recovery EMI Collection Gen AI 2:00 pm

Loan collections are the backbone of every lending business: missed follow-ups slam revenue, burn agent morale, and can turn even good borrowers into chronic defaulters. But let’s cut the drama. In India’s insanely competitive lending…

Everything About Voicebots: A Complete Guide for Large Enterprises

22 September, 2025 Ori 0 Comments AI in BFSI AI in Contact Centres AI Voice Assistants Conversational AI Customer Experience (CX) Gen AI Generative AI Voice Automation Voicebot Use Cases 4:27 pm

Ready to dive into the world of voicebots? Whether you’re a CX leader, product manager, or operations head, this guide gives you everything you need, from zero knowledge to full implementation. We’ll unpack what voicebots…

Category: Customer Experience (CX)

How Voicebots Work: The Core Components

Voice AI for EMI & Loan Collections

Everything About Voicebots: A Complete Guide for Large Enterprises