Anurag Jain, Co-Founder Oriserve Anurag is a tech strategist and entrepreneur passionate about turning cutting-edge ideas into impactful solutions. Driven by a mission to empower businesses through technology, over the past 12 years, he has worn many hats including product manager, AI advocate, and startup scaler. When I first started working with banks and insurers, personalization […]
Oriserve has open-sourced Whisper–Hindi2Hinglish-Apex, a fine-tuned ASR model built for Hindi, Hinglish and Indian-accented English, improving accuracy on real-world, code-mixed and noisy audio. The launch targets a critical gap in AI speech systems for India, where global ASR models typically show accuracy drops on code-mixed speech, strong regional accents and noisy telephonic audio Oriserve has […]
How Trust Is Redefining Enterprise AI Adoption, Oriserve’s Anurag Jain Shares Expert Insights Artificial Intelligence is becoming a transformative force in the business world, with predictions suggesting it will add $15 trillion to global GDP by 2030. Many believe the country leading in AI will dominate the next generation. However, businesses face the challenge of […]
An Exclusive Interview with Maaz Ansari, Co-Founder of Oriserve (Ori), a next-gen Generative AI platform Maaz Ansari, Co-Founder of Oriserve (Ori), is at the forefront of redefining enterprise communication with a next-gen Generative AI platform. In this interview, he shares Ori’s journey, its mission to transform customer engagement, and how AI-driven innovation is bridging the […]
By Maaz Ansari, Co-Founder, Oriserve The way organisations approach debt collections and customer retention is undergoing a fundamental transformation. What was once a rigid, script-driven process handled largely through call centres is now giving way to more nuanced, technology-enabled interactions. Customers, even in sensitive financial situations, increasingly expect speed, empathy, and personalised engagement — a reality that traditional models struggle to […]
Oriserve (ORI), a bootstrapped startup with a team of over 100 professionals based in Mumbai and Delhi, is revolutionising enterprise communications as a next-generation voice-based Generative AI platform tailored for Banking, Financial Services and Insurance (BFSI). With over 1.2 billion conversations orchestrated globally, ORI is establishing a formidable presence in India and the Middle East […]
Credit cards are one of the fastest-moving financial products, but also one of the most competitive. Customers compare benefits, rewards, joining fees, cashback, and approvals instantly. For banks and credit card issuers, the biggest challenge is qualifying leads quickly and routing only serious applicants to sales teams. This is where Voice AI steps in. It […]
Oriserve (ORI), a bootstrapped startup with a team of over 100 professionals based in Mumbai and Delhi, is revolutionising enterprise communications as a next-generation voice-based Generative AI platform tailored for Banking, Financial Services and Insurance (BFSI). With over 1.2 billion conversations orchestrated globally, ORI is establishing a formidable presence in India and the Middle East […]
In the motor insurance space, the first interaction can decide whether a user converts or switches to another provider within minutes. With comparison platforms, aggregator sites, and online renewals growing rapidly, customers expect fast guidance and instant answers. This is where Voice AI steps in, turning raw enquiries into qualified, high-intent leads with speed, consistency, […]
In today’s fast-moving health insurance market, simply acquiring leads isn’t enough. What matters is how quickly, how intelligently, and how personally you respond to those leads. That’s where voice-AI steps in – transforming the first contact from “just another form fill” into a meaningful qualification moment. In this article we’ll explore how voice AI applies […]