Category: Healthcare

  • AI & Humans: What Lies Ahead?

    On the potential of the Internet, Anthony Rutkowski, “a de facto global spokesman for all things cyberspace,” told the Washington Post in February 1996, “These technologies are going to profoundly affect the way we perceive our humanity. We all have ideas to share and stories to tell and now we really can.”

    There were also pessimists like Sidney Perkowitz who wrote In the May/June 1996 issue of The American Prospect, “Aimless chat is the insidious seduction of the Internet; it can replace inward contemplation and real experience.”

    Now, AI is currently in a similar phase. From being a sci-fi fantasy it has evolved and fast, to a real-world super utility. While there are those who still look at AI and Machine Learning technologies as something to be wary of. Underneath all the chatter though, there is the hope of a better future.

    #1 Disruption of AI in Retail

    Over the past four years, the application of AI has increased by up to 270% across many sectors. Additionally, it was expected that the use of AI across various business operations may help retailers save over $340 billion by 2022, and it did.

    This in itself is a testament to the great future of AI in the retail industry. Companies like Amazon are testing AI amalgamated with drones for delivery in less than 30 minutes. The future of AI in retail is bound to be more autonomous and individualized which will further provide more choices to consumers.

    #2 Artificial Intelligence in Healthcare

    AI will be crucial in preventing close to 86% of errors in the healthcare sector. AI coupled with predictive analytics can be used to better understand how numerous circumstances such as place of birth; dietary habits, etc. affect health. Future healthcare systems will likely use AI to predict when a person is most likely to acquire a chronic illness and recommend preventative medication to treat it before it worsens.

    However, if we take a different perspective, the “QR-based Health code” example in China and Brain-Computer Interfaces (BCIs) have also raised the issue of who is in charge of the system—the user or the machine.

    #3 AI & Job Opportunities

    Since the advent of AI, it has been a common fear that AI will leave people jobless. But that’s not the whole truth. We may envision a more comfortable future for ourselves in which new occupations will be created rather than eliminated by artificial intelligence.

    While it is true that AI will eliminate repetitious jobs, it is also true that AI will create twice as many jobs as it eliminates. This is evidence of the claim made in a recent report by the World Economic Forum that AI will generate 58 million new employments by 2022. In fact, India’s AI workforce has increased by almost three times since last year, which is encouraging given the country’s promising future.

    To Conclude:

    AI is undoubtedly here to stay and penetrate further. 

    FeiFei Li, Professor of Computer Science at Stanford Universityhad this to say, “I imagine a world in which AI is going to make us work more productively, live longer, and have cleaner energy.”

  • Redefining Healthcare: 5 Ways Conversational AI is Improving Patient Outcomes

    Healthcare providers are always searching for new ways to improve patient outcomes, and Conversational AI is emerging as a powerful tool to help achieve this goal. By using natural language processing and machine learning, Conversational AI enables systems to interact with humans in a conversational manner, improving efficiency, reducing costs, and enhancing the patient experience.

    Here are five ways in which Conversational AI is redefining healthcare:

    Use Cases of Conversational AI In Healthcare & Diagnostics

    Patient Onboarding and Appointment Scheduling:

    Conversational AI can streamline the process of scheduling appointments, accessing medical records, and providing guidance on appointment preparation.

      By reducing the need for phone calls or in-person visits, healthcare providers can save time and improve the patient experience.

      Diagnostic Testing:

      By using ML and NLP, healthcare providers can ask patients about their symptoms and medical history, generating a diagnosis quickly and accurately. Around 73% of the time, emergency dispatchers in Copenhagen successfully identified cases of cardiac arrest based on the caller’s description and this itself is an example of how big an impact AI systems can create in the coming times.

         This reduces the likelihood of complications or misdiagnosis, ensuring that patients receive the correct treatment.

        Medication Adherence:

        Conversational AI can help to improve medication adherence by providing personalized reminders and education to patients. This ensures that patients take their medication as prescribed, improving outcomes and reducing costs associated with non-adherence.

        Health Tracking and Management:

        According to the Journal of the American Medical Association (JAMA), unnecessary healthcare spending in the US accounts for a whopping 25%, resulting in a wastage of US$760-935 billion annually. However, with the help of AI-powered health tracking and management, these costs can be significantly reduced.

          AI can also be used to track patient health data, providing personalized insights and recommendations to patients. By collecting data such as exercise levels, diet, and sleep patterns, healthcare providers can help patients to manage chronic conditions and maintain overall health.

          Clinical Research:

          Recursion Pharmaceuticals recently raised $13M to discover new advanced drugs using the capabilities of AI. By collecting data from patients in a conversational manner, researchers can gain insights into patient behavior and preferences that they might not have otherwise been able to access. This can inform the development of new treatments and therapies, ultimately improving patient outcomes.

          In Conclusion:

          Conversational AI has numerous applications in healthcare, from improving patient onboarding and appointment scheduling to enhancing diagnostic testing, medication adherence, health tracking and management, and clinical research. By embracing this technology, healthcare providers can enhance the patient experience, reduce costs, and ultimately improve patient outcomes.

          Ready to harness the power of Conversational AI and implement it in your healthcare institution? Look out for Ori, your trusted conversational AI partner. Our expertise lies in assisting institutions across various sectors, including healthcare. Drop us a line at contactus@oriserve.com or Click here to book a free demo today.