We could have never predicted where we would land in the Global Pandemic but there is a brighter side to it. The year 2020 led to more digitization than the last whole decade. Small and…
The one AI-powered messaging channel that has changed the marketing game entirely are the facebook messaging bots. Transforming businesses across the world, they wield enormous power for whatever business you’re in. Facebook Messenger Chatbots allow…
With no available standard Conversational AI agent testing method, businesses face the dilemma of how can they ensure the chatbot is error-free and user-engaging? How should performance testing tools be used? What are the most…
With the growing popularity of automation and AI chatbots, more and more businesses are interested in developing a chatbot of their own. Searching for a reliable software vendor can be challenging. Thus, we have listed…
“I think you should team up your purple top with beige paperback trousers, brown pumps, and a tote bag,” replies Ori while showing them pictures of the same. “Looks great, thanks,” says Nida. “Do you…
An IVR system is extremely frustrating, lacks empathy, and is devoid of engagement. Hence, chatbots were introduced to redefine customer support in the last decade. Since then, it has been some time now that these…
The recently announced Convert by ORI and MoEngage partnership brings the power of 2-way automated sales conversations to Whatsapp business channels, helping brands lift conversions and improve customer value management through Whatsapp. Through this partnership,…
Buying journey has changed because buyers are more tech-savvy, more empowered, and expect personal experiences at every touchpoint. It is increasingly challenging to reach decision-makers at the right time and engage them across multiple decision-making…
Humans have been fascinated by the use of Artificial Intelligence as a digital medium to every problem at hand, and the BFSI industry is no different. Let’s take a deeper look at how conversational AI…
Wondering where to find the best open source chatbot platforms? No worries we’ve listed the best among those for you here! Let’s dive right in. Let’s first have a look at what open source software…