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Month: October 2025

Essential Voicebot Metrics Every Enterprise Must Track

29 October, 2025 Ori 0 Comments AI & Automation BFSI Technology Voice Automation Voice Technology 3:07 pm

Voicebots are quickly becoming essential tools for enterprises looking to boost customer experience, optimize operations, and save costs. But how do you really know they’re working? What numbers should you watch to measure their success…

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Data, Privacy & Security Considerations in Voicebots: What You Need to Know

28 October, 2025 Ori 0 Comments AI & Automation BFSI Technology Compliance & Regulations Data Privacy & Security 8:45 am

In the fast-paced digital world, voicebots are revolutionizing customer service, making interactions effortless. But with voicebots handling sensitive personal and financial data, privacy and security cannot be afterthoughts. They form the backbone of not just…

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How Voicebots Work: The Core Components

9 October, 2025 Ori 0 Comments Conversational AI Customer Experience (CX) Voice Automation Voice Technology Voicebot components 12:06 pm

Voicebots are no longer futuristic, they’re reshaping customer interactions right now. But have you ever wondered how they actually work? What powers these smooth, human-like conversations? This blog breaks down the essential pieces of a…

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Voice AI for EMI & Loan Collections

7 October, 2025 Ori 0 Comments AI in BFSI Banking (Debt Collection) Contact Center/Call Center Conversational AI Customer Experience (CX) Debt Recovery EMI Collection Gen AI 2:00 pm

Loan collections are the backbone of every lending business: missed follow-ups slam revenue, burn agent morale, and can turn even good borrowers into chronic defaulters. But let’s cut the drama. In India’s insanely competitive lending…

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Recent Posts

  • Personalizing BFSI Customer Journeys with AI
  • Oriserve open-sources India-focused AI speech model fine-tuned on Whisper
  • AI Revolution: Oriserve’s Anurag Jain on How Enterprises are Redefining Trust in AI
  • How Oriserve is Powering Business Automation: Maaz Ansari Speaks
  • Human+AI Collaboration in Debt Collections and Customer Retention

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