Having more than 1.3 billion monthly and 1 billion daily users, WhatsApp has been operating at a massive scale for quite some time. And the onset of the pandemic itself has taken its game to…
According to industry research, 85% of customer interaction will be handled without human agents by 2021. One of the most widely used tools to enable this customer service is the chatbot. Businesses considering adding a…
To begin with, chatbots are like a digital resolution in this digital era. Wherever there is proper communication there is no place for doubts or some sort of confusion. They are rapidly becoming a huge…
Use instant, persistent and relevant conversations as a lever for Lead generation, here’s how! Lead generation is the key motive of business and marketing activities, without which the base of business activities is lost. Different…
With evolving times, Facebook Messenger is rapidly becoming a vital marketing tactic for businesses across all sectors. Having more than 1.3 billion users globally, and expectations for the number to grow close to 2.4 billion…
“Google Business Messages drives a booming close to 85% CSAT scores for Levi Strauss.” Isn’t that amazing? According to the Vice President of Product experience at Levi’s, today’s consumer wants their problems to be heard.…
In today’s time where 61% of the people give priority to messages and updates before and after going to bed is an indicator of how written conversations have become the most preferred medium of interaction…
Artificial Intelligence and blockchain technology have undeniably been two of the most critical technologies that have revolutionized the pace of innovation and have acquainted every industry with radical shifts. The cryptocurrency market has seen a…
Artificial intelligence is no longer a futuristic technology; it is already influencing our daily lives. Since the dawn of computing, scientists have aimed to construct robots that can think, reason, and learn as well as…