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Category: Banking & Insurance

Voice AI for Personal Loan Lead Qualification: A Comprehensive Guide for BFSI Leaders

25 September, 2025 Ori 0 Comments AI in BFSI Banking & Insurance BFSI Gen AI lead qualification Personal Loan Voice Automation 2:52 pm

Key Takeaways Voice AI is transforming personal loan lead qualification by automating the slow, manual process of identifying qualified prospects. Modern voice bots can qualify leads 40% faster and boost conversions by up to 35%…

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Breaking Language Barriers in Indian Banking: How Conversational AI Drives Financial Inclusion

3 March, 2025 Ori 0 Comments Banking (Debt Collection) Banking & Insurance BFSI Uncategorized 2:52 pm

 Introduction The Vernacular Banking Revolution: India's banking landscape has transformed dramatically over the past decade. With 470+ million people entering the formal banking system since 2014 (World Bank), financial inclusion has made tremendous strides. However,…

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A blog cover (representational) showing an AI Agent helping an insurance customer.

Gen-AI Agents for Insurance: Benefits, Use Cases and Best Practices for 2025

8 January, 2025 Ori 0 Comments Banking & Insurance Gen AI 1:31 pm

The insurance industry has historically been cautious in adopting cutting-edge technologies. However, the rise of automation and Generative AI has dramatically increased customer expectations. Today, customers expect efficient, personalized, and empathetic interactions across every touchpoint.…

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Customer care, AI Automation, AI

Top 6 Benefits of Advanced Speech Analytics for Call Centers: A Vision for 2025 and Beyond

7 January, 2025 Ori 0 Comments Banking & Insurance Contact Center/Call Center Telecom 6:55 pm

Advanced Speech Analytics provides a multitude of benefits for companies and customers. See how AI-powered technology can take your customer experience to the next level. What we’ll Cover: Top 6 benefits of Advanced Speech Analytics…

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5 Powerful Conversational AI Use Cases for Banking (2025)

31 December, 2024 Ori 0 Comments Banking & Insurance 12:04 pm

We've all experienced the frustration of traditional offline banking. Long wait times at the bank, navigating through complicated phone menus, and racing to the banks to complete routine tasks that can be done in the…

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A blog cover image (representational) showing how Conversational AI can increase conversions in Banking and Insurance.

4 Ways Conversational AI Can Increase Conversions for Banking & Insurance

19 December, 2024 Ori 0 Comments Banking & Insurance 6:26 am

Products and services offered by banks and insurance companies can be pretty confusing and complex. From a multitude of products and services such as individual and family accounts, salary accounts, PF accounts, wealth management schemes,…

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  • Human+AI Collaboration in Debt Collections and Customer Retention

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