“Google Business Messages drives a booming close to 85% CSAT scores for Levi Strauss.” Isn’t that amazing? According to the Vice President of Product experience at Levi’s, today’s consumer wants their problems to be heard.…
In today’s time where 61% of the people give priority to messages and updates before and after going to bed is an indicator of how written conversations have become the most preferred medium of interaction…
Artificial Intelligence and blockchain technology have undeniably been two of the most critical technologies that have revolutionized the pace of innovation and have acquainted every industry with radical shifts. The cryptocurrency market has seen a…
Artificial intelligence is no longer a futuristic technology; it is already influencing our daily lives. Since the dawn of computing, scientists have aimed to construct robots that can think, reason, and learn as well as…
We could have never predicted where we would land in the Global Pandemic but there is a brighter side to it. The year 2020 led to more digitization than the last whole decade. Small and…
The one AI-powered messaging channel that has changed the marketing game entirely are the facebook messaging bots. Transforming businesses across the world, they wield enormous power for whatever business you’re in. Facebook Messenger Chatbots allow…
With no available standard Conversational AI agent testing method, businesses face the dilemma of how can they ensure the chatbot is error-free and user-engaging? How should performance testing tools be used? What are the most…
With the growing popularity of automation and AI chatbots, more and more businesses are interested in developing a chatbot of their own. Searching for a reliable software vendor can be challenging. Thus, we have listed…
“I think you should team up your purple top with beige paperback trousers, brown pumps, and a tote bag,” replies Ori while showing them pictures of the same. “Looks great, thanks,” says Nida. “Do you…
An IVR system is extremely frustrating, lacks empathy, and is devoid of engagement. Hence, chatbots were introduced to redefine customer support in the last decade. Since then, it has been some time now that these…