Personalizing BFSI Customer Journeys with AI

Anurag Jain, Co-Founder Oriserve  Anurag is a tech strategist and entrepreneur passionate about turning cutting-edge ideas into impactful solutions. Driven by a mission to empower businesses through technology, over the past 12 years, he has worn many hats including product manager, AI advocate, and startup scaler. When I first started working with banks and insurers, personalization […]

Oriserve open-sources India-focused AI speech model fine-tuned on Whisper

Oriserve has open-sourced Whisper–Hindi2Hinglish-Apex, a fine-tuned ASR model built for Hindi, Hinglish and Indian-accented English, improving accuracy on real-world, code-mixed and noisy audio. The launch targets a critical gap in AI speech systems for India, where global ASR models typically show accuracy drops on code-mixed speech, strong regional accents and noisy telephonic audio Oriserve has […]

AI Revolution: Oriserve’s Anurag Jain on How Enterprises are Redefining Trust in AI

How Trust Is Redefining Enterprise AI Adoption, Oriserve’s Anurag Jain Shares Expert Insights Artificial Intelligence is becoming a transformative force in the business world, with predictions suggesting it will add $15 trillion to global GDP by 2030. Many believe the country leading in AI will dominate the next generation. However, businesses face the challenge of […]

How Oriserve is Powering Business Automation: Maaz Ansari Speaks

An Exclusive Interview with Maaz Ansari, Co-Founder of Oriserve (Ori), a next-gen Generative AI platform Maaz Ansari, Co-Founder of Oriserve (Ori), is at the forefront of redefining enterprise communication with a next-gen Generative AI platform. In this interview, he shares Ori’s journey, its mission to transform customer engagement, and how AI-driven innovation is bridging the […]

Human+AI Collaboration in Debt Collections and Customer Retention

By Maaz Ansari, Co-Founder, Oriserve The way organisations approach debt collections and customer retention is undergoing a fundamental transformation. What was once a rigid, script-driven process handled largely through call centres is now giving way to more nuanced, technology-enabled interactions. Customers, even in sensitive financial situations, increasingly expect speed, empathy, and personalised engagement — a reality that traditional models struggle to […]

Oriserve’s Generative Voice AI Platform is Driving Strategic Transformation in BFSI Revenue Operations

 Oriserve (ORI), a bootstrapped startup with a team of over 100 professionals based in Mumbai and Delhi, is revolutionising enterprise communications as a next-generation voice-based Generative AI platform tailored for Banking, Financial Services and Insurance (BFSI). With over 1.2 billion conversations orchestrated globally, ORI is establishing a formidable presence in India and the Middle East […]